Patient Care Operations Specialist

AdaptHealth, LLC; Gulfport (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off with holidays

Employee stock purchase plan

Paid parental leave

Disability insurance

Life and AD&D insurance

FSA/HSA

Job summary

AdaptHealth, LLC in Gulfport, MS is seeking an Operations Specialist to support patient care and drive operational excellence across workflows, documentation, and cross-functional teams.

You will verify insurance, navigate EMR systems, analyze processes, and contribute to continuous improvement while meeting quality and regulatory requirements. One year of related experience and a high school diploma are required; healthcare admin experience is a plus.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or equivalent required; Associate’s degree or related field preferred.
• Healthcare administration, business administration, or related degree/experience considered.
• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast-paced environment; strong problem-solving skills.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Communication

Multitasking

Problem-solving

Attention to detail

Education

High School Diploma

Associate’s degree in Healthcare Administration

Business Administration or related

Tools

Microsoft Office

EMR systems

Job description

AdaptHealth, LLC in Gulfport, MS is seeking an Operations Specialist to support patient care and drive operational excellence across workflows, documentation, and cross-functional teams.

You will verify insurance, navigate EMR systems, analyze processes, and contribute to continuous improvement while meeting quality and regulatory requirements. One year of related experience and a high school diploma are required; healthcare admin experience is a plus.