Healthcare Operations Specialist - Patient Care & Process

AdaptHealth; Cayce (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee Stock Purchase Plan

Parental/ bonding leave

Disability insurance

Life and AD&D Insurance

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will enhance workflows, verify documentation, manage EMR data, and collaborate with cross-functional teams to raise quality and efficiency.

The role requires 1 year of related experience and a High School Diploma or an Associate’s degree in a related field. Healthcare admin and clerical experience are considered a plus.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in Healthcare Administration, Business Administration or related field required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is a plus but not required.
• Healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment experience is a plus but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Workflow optimization

Documentation

EMR systems

Communication

Multi-tasking

Microsoft Office

Education

High School Diploma

Associates degree in Healthcare Administration / related field

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will enhance workflows, verify documentation, manage EMR data, and collaborate with cross-functional teams to raise quality and efficiency.

The role requires 1 year of related experience and a High School Diploma or an Associate’s degree in a related field. Healthcare admin and clerical experience are considered a plus.