Patient-Focused Healthcare Ops Specialist

AdaptHealth, LLC; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off & holidays

Employee stock purchase plan

Paid parental leave

Disability insurance

FSA/HSA

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify insurance and authorizations, and enter data in EMR systems, contributing to quality outcomes and compliance.

The role requires strong communication, the ability to multi-task in a fast-paced healthcare setting, and a dedication to accuracy and process improvement. A related degree or healthcare experience is preferred.

Qualifications

• Minimum 1 year of relatable work experience.
• High School Diploma or higher required; Associate’s degree or related field preferred.
• Ability to multi-task in a fast-paced environment and maintain attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Communication skills

Customer service

Multi-tasking

Microsoft Office

Education

High School Diploma

Associate’s degree

Healthcare Administration

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify insurance and authorizations, and enter data in EMR systems, contributing to quality outcomes and compliance.

The role requires strong communication, the ability to multi-task in a fast-paced healthcare setting, and a dedication to accuracy and process improvement. A related degree or healthcare experience is preferred.