Patient Care & Operations Specialist

AdaptHealth, LLC; Albany (GA); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with company match

Paid Time Off & holidays

Employee Stock Purchase Plan

Parental leave

Short and Long-term Disability

Life and AD&D Insurance

FSA/HSA

Telemedicine access

Identity Theft Protection

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify authorizations, and enter data into EMR systems to ensure accuracy and compliance.

The role requires 1 year of related experience and a high school diploma or associate’s degree; healthcare experience is a plus. The position involves cross-functional collaboration, attention to HIPAA and quality metrics, and training support.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in healthcare administration, billing, claims, or call center is a plus but not required.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Support regional operations through workflow improvement and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Enter and track patient and authorization data in EMR systems.
• Analyze workflows and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and report trends.

Skills

Administrative skills

Communication skills

Multi-tasking

MS Office proficiency

Education

High School Diploma

Associate's degree in Healthcare Administration

Tools

EMR systems

Insurance verification tools

Office software

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify authorizations, and enter data into EMR systems to ensure accuracy and compliance.

The role requires 1 year of related experience and a high school diploma or associate’s degree; healthcare experience is a plus. The position involves cross-functional collaboration, attention to HIPAA and quality metrics, and training support.