Patient Care Operations Specialist

AdaptHealth, LLC; Fort Wayne (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage data across EMR systems to ensure accurate, compliant patient records.

The role requires one year of relatable experience and a background in healthcare administration or related fields. You will collaborate with teams to resolve issues, participate in process projects, and help meet performance goals in a dynamic healthcare

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or equivalent; Associate degree in Healthcare Administration, Business Administration, or related field preferred.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Communication

Multi-tasking

Attention to detail

Problem solving

Team collaboration

Independent working

Education

High School Diploma

Associate degree (Healthcare Admin / Business Admin)

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage data across EMR systems to ensure accurate, compliant patient records.

The role requires one year of relatable experience and a background in healthcare administration or related fields. You will collaborate with teams to resolve issues, participate in process projects, and help meet performance goals in a dynamic healthcare