Patient Care Navigator & Scheduling Specialist

UnitedHealth Group; McKinney (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to join our team in McKinney, Texas. This role focuses on greeting patients, handling check-in/check-out processes, verifying demographics and insurance, and coordinating pre-authorizations to ensure smooth visit experiences.

The position emphasizes strong customer service skills, accurate data management, and collaboration with care teams.

Qualifications

• High School Diploma/GED is required.
• 1+ years of experience in communication and providing customer service in person and by phone.
• Beginner level knowledge of Microsoft applications (Outlook, Excel).

Responsibilities

• Greets patients as they arrive and manages standard wait times.
• Complete check-in and check-out tasks including patient demographics, insurance verification and pre-authorizations.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Processes walk-in patients and visitors.
• Periodic disinfection/cleaning of lobby area.
• Answers phones and schedules appointments.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Outlook

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to join our team in McKinney, Texas. This role focuses on greeting patients, handling check-in/check-out processes, verifying demographics and insurance, and coordinating pre-authorizations to ensure smooth visit experiences.

The position emphasizes strong customer service skills, accurate data management, and collaboration with care teams.