Patient Care Concierge & Scheduling Specialist

UnitedHealth Group; Las Vegas (NV); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

PTO & holidays

Medical plan with HSA

Dental & Vision insurance

Life/AD&D insurance

401(k) plan + ESPP

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus program

Voluntary benefits

Résumé du poste

UnitedHealth Group in Henderson, NV is seeking a Patient Care Coordinator to support the care team, handle patient check-in, and coordinate scheduling and referrals. The role requires attention to patient experience, accurate data entry in Epic, and professional communication with patients and providers.

The position supports a full benefits package and offers growth opportunities within a large health services organization.

Qualifications

• High School Diploma or GED (or higher) or 2+ years of medical office experience.
• 2+ years of customer service experience.
• 2+ years of EMR experience.

Responsabilités

• Greeting patients and guests upon arrival.
• Complete all tasks associated with patient check in role in Epic.
• Collect applicable co-pay, co-insurance and patient balance amounts.
• Coordinating intake for infusion room patients.
• Reschedule patient appointments due to cancellation or no-show.

Connaissances

Customer service

Telephone handling

Medical office experience

Formation

High School Diploma or GED

Outils

Epic EMR

Microsoft Word/Excel/PowerPoint

Description du poste

UnitedHealth Group in Henderson, NV is seeking a Patient Care Coordinator to support the care team, handle patient check-in, and coordinate scheduling and referrals. The role requires attention to patient experience, accurate data entry in Epic, and professional communication with patients and providers.

The position supports a full benefits package and offers growth opportunities within a large health services organization.