Patient Care Navigator – Same-Day Access

CrossWinds Counseling & Wellness; Emporia (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

CrossWinds Counseling & Wellness in Emporia, KS seeks a Patient Navigator to provide care coordination and assist clients through Same Day Access or intake processes. You will ensure clients are connected with appropriate programs, maintain data integrity, and address referral gaps in collaboration with a multidisciplinary team.

The role emphasizes interpersonal communication, trauma-informed care, cultural competency, and meticulous documentation to support behavioral health services within the

Qualifications

• Interpersonal, organizational and data management skills required.
• Trauma-informed, respectful care with cultural competency across diverse populations.
• Ability to communicate effectively with clients, families and providers.

Responsibilities

• Achieves referral rate and coordinates with internal and external providers to improve outcomes.
• Builds professional relationships with clients and families while emphasizing empowerment.
• Meets productivity standards and data collection requirements.
• Communicates key client information to service providers and supports staff with next steps.
• Maintains timely documentation across systems and updates client records.

Skills

Interpersonal skills

Data management

Organizational skills

Trauma-informed approach

Cultural competency

Customer service

Collaboration

Communication

Education

Bachelor's degree in Human Services

Tools

Microsoft Office

Job description

CrossWinds Counseling & Wellness in Emporia, KS seeks a Patient Navigator to provide care coordination and assist clients through Same Day Access or intake processes. You will ensure clients are connected with appropriate programs, maintain data integrity, and address referral gaps in collaboration with a multidisciplinary team.

The role emphasizes interpersonal communication, trauma-informed care, cultural competency, and meticulous documentation to support behavioral health services within the