Patient Care Navigator & Access Advocate

Colonial Group; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Colonial Group is seeking a Patient Navigator to support patients with recent diagnoses or positive results by coordinating care, connecting them to social support services and primary medical care, and providing personalized referrals in a safe, empowering manner.

The role involves scheduling appointments, assisting with paperwork, home and community visits, documenting encounters, and collaborating with care teams to ensure timely, comprehensive services and adherence to treatment plans.

Qualifications

• Minimum of two years' experience in human services.
• Experience in infectious disease care and support services preferred.
• Ability to assess diverse psychosocial needs of clients.

Responsibilities

• Assist patients in navigating the healthcare system, including scheduling appointments and explaining treatment plans.
• Organize and manage appointments with healthcare providers to ensure timely care.
• Collaborate with providers and care teams to enhance patient adherence to healthcare recommendations.
• Connect patients to community resources and ensure access to services.
• Document patient encounters and eligibility information in data systems.
• Conduct home and community visits per policies and workflows.
• Support special programs and events to meet organizational goals.

Skills

Psychosocial assessment

Communication

Care coordination

Patient advocacy

Education

Associate's degree or higher

High School Diploma or GED

Tools

EPIC

Electronic Health Records (EHR)

Microsoft Office

Job description

Colonial Group is seeking a Patient Navigator to support patients with recent diagnoses or positive results by coordinating care, connecting them to social support services and primary medical care, and providing personalized referrals in a safe, empowering manner.

The role involves scheduling appointments, assisting with paperwork, home and community visits, documenting encounters, and collaborating with care teams to ensure timely, comprehensive services and adherence to treatment plans.