Patient Care Navigator - Eye Institute (Seattle)

University of Washington; Seattle (WA); Presencial; USD 30 000 - 41 000; Tempo integral

Resumo da oferta

Harborview Eye Institute in Seattle seeks a Patient Services Specialist 2 to support staff, providers, and patients with efficient communications and scheduling. You will handle phone triage, collect patient demographics, financial and clinical information, and partner with the clinic team to ensure compassionate, accurate care delivery.

Responsibilities include scheduling provider and ancillary service appointments, managing information flow, and performing routine administrative tasks as

Qualificações

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience or an equivalent combination.

Responsabilidades

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested

Conhecimentos

Phone answering

Call triaging

Scheduling

Patient data entry

Customer service

Formação académica

High school diploma

Ferramentas

EHR systems

MS Office

Scheduling software

Descrição da oferta de emprego

Harborview Eye Institute in Seattle seeks a Patient Services Specialist 2 to support staff, providers, and patients with efficient communications and scheduling. You will handle phone triage, collect patient demographics, financial and clinical information, and partner with the clinic team to ensure compassionate, accurate care delivery.

Responsibilities include scheduling provider and ancillary service appointments, managing information flow, and performing routine administrative tasks as