Patient Care Navigator and Coordination

SEARHC; Northern (KY); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Retirement plan

Paid time off

Paid parental leave

Life insurance

Long and short-term disability

Job summary

SEARHC seeks a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, ensuring plans of care are followed and patient needs are met. You will work with the care team, coordinate referrals, and communicate effectively with patients.

The role emphasizes outreach by phone/text and collaboration across SEARHC services to maintain a high standard of patient-centered care.

Qualifications

• Associate’s degree or 2 years of college in social/work healthcare admin or related field, or 2 years of relevant experience.
• Bachelor’s degree may be exchanged for required experience.
• 2 years of healthcare, behavioral health, dental, or administrative experience required.
• Basic Life Support preferred.
• Proficient in Microsoft Office and EHR systems.

Responsibilities

• Coordinate care with the care team to ensure plans of care are followed.
• Manage internal and external referrals and communicate with patients.
• Provide patient outreach via telephone or text to schedule with the care team.
• Serve as communication portal between patients and care team and share results.
• Support clinic flow, maintain data, and track outcomes.
• Identify community resources and coordinate with SEARHC partners.

Skills

Assessment and data collection

Verbal and written communication

Teamwork

Microsoft Office (Word, Excel, PowerPt

EHR systems proficiency

Education

Associate’s degree or 2 years of college

Bachelor’s degree (may substitute experience)

2 years healthcare/administrative experience

Tools

EHR systems

Microsoft Office

Job description

SEARHC seeks a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, ensuring plans of care are followed and patient needs are met. You will work with the care team, coordinate referrals, and communicate effectively with patients.

The role emphasizes outreach by phone/text and collaboration across SEARHC services to maintain a high standard of patient-centered care.