Patient Care Navigator

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Paid parental leave

Health insurance

Dental

Vision

Life insurance

Short-term disability

Long-term disability

Job summary

SEARHC is seeking a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, working closely with the care team to ensure treatment plans are followed and the patient’s needs are met.

The role emphasizes coordinating safe, timely and patient-centered care, conducting outreach, and managing referrals within and outside the SEARHC health system. A 2-year healthcare/administrative background is preferred.

Qualifications

• Associate’s degree or 2 years of college preferably in social work, social services, healthcare administration, business administration, or related field.
• 2 years of relevant professional experience may be exchanged for a degree or course work.
• A Bachelor’s degree in a relevant field may be exchanged for all required experience.
• Basic Life Support preferred.

Responsibilities

• Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.
• Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.
• Communicates regularly with patients and caregivers regarding Plan of Care (POC).
• Responsible for management and coordination of internal and external referrals.
• Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed.
• Preformed patient outreach- either by telephone or text encouraging patients to schedule with care team.

Skills

Communication

Interpersonal skills

Teamwork

Time management

Customer service

Education

Associate’s degree or 2 years of college in related field

Bachelor’s degree may be exchanged for experience

Basic Life Support preferred

Tools

Microsoft Office

EHR systems

Job description

SEARHC is seeking a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, working closely with the care team to ensure treatment plans are followed and the patient’s needs are met.

The role emphasizes coordinating safe, timely and patient-centered care, conducting outreach, and managing referrals within and outside the SEARHC health system. A 2-year healthcare/administrative background is preferred.