Patient Care Navigator

Aimwellbeing; Raleigh (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) employer match

PTO and holidays

Health, dental, vision coverage; HSA/F

Free life insurance

Job summary

Advaita Health is seeking a Patient Care Coordinator to join our healthcare team. This role focuses on scheduling, patient admissions, benefit verifications, and insurance paperwork, while providing front-line support for calls, referrals, and inquiries.

You will work closely with providers to ensure patients receive excellent care and navigate questions about services and coverage. Ideal candidates are detail-oriented, professional, and able to balance multiple priorities in a fast-paced

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 5 years of healthcare experience.
• Experience working in a fast‑paced environment.
• Understanding and working knowledge of the psychiatric continuum of care.
• Adaptability to changing priorities and patient needs.
• Technical proficiency with IT systems (EHR platforms, RingCentral, Doxy.me, etc.)
• Detail-oriented with strong organizational skills.
• Effective verbal and written communication to enhance patient care and team coordination.
• Self-starter with strong accountability.
• Ability to multi‑task across phones, patients, and administrative duties.

Responsibilities

• Schedule, admit patients, verify benefits, and handle insurance paperwork.
• Provide front-line support for calls, referrals, and inquiries.
• Collaborate with providers to ensure high-quality patient care.
• Navigate questions about services, coverage, and next steps.
• Maintain confidentiality and professionalism in all interactions.

Skills

Healthcare experience

Fast-paced environment

Communication

Multitasking

Detail-oriented

Adaptability

Confidentiality

Professionalism

Education

Bachelor’s degree or equivalent work experience

Tools

EHR platforms

RingCentral

Doxy.me

Job description

Advaita Health is seeking a Patient Care Coordinator to join our healthcare team. This role focuses on scheduling, patient admissions, benefit verifications, and insurance paperwork, while providing front-line support for calls, referrals, and inquiries.

You will work closely with providers to ensure patients receive excellent care and navigate questions about services and coverage. Ideal candidates are detail-oriented, professional, and able to balance multiple priorities in a fast-paced