Patient Care Liaison & Scheduling Specialist

FYZICAL Therapy & Balance Centers; Hoover (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Hoover, AL is seeking a Customer Service Representative to manage patient scheduling and act as a liaison with patients and physicians. The ideal candidate will need to communicate effectively and multitask while providing empathetic care.

This role involves collecting patient data, handling appointments, and ensuring smooth communication within the clinic. A high school diploma and strong communication skills are required for this dynamic position.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and reliable transportation.
• Detail-oriented and strong communication skills.

Responsibilities

• Manage patient scheduling and appointments.
• Act as a liaison between patients and physicians.
• Collect payments and handle insurance verification.

Skills

Communication skills

Multitasking

Detail-oriented

Compassion for patients

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Hoover, AL is seeking a Customer Service Representative to manage patient scheduling and act as a liaison with patients and physicians. The ideal candidate will need to communicate effectively and multitask while providing empathetic care.

This role involves collecting patient data, handling appointments, and ensuring smooth communication within the clinic. A high school diploma and strong communication skills are required for this dynamic position.