Patient Services & Scheduling Specialist

FYZICAL Therapy & Balance Centers; Plainfield (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

FYZICAL Therapy & Balance Centers is seeking a Customer Service Representative for their Plainfield location. In this vital role, you will be the first point of contact for patients, managing schedules and ensuring effective communication between them and the healthcare team.

You will handle administrative tasks, including patient data collection and insurance verification. A high school diploma and strong communication skills are required. Join a supportive team dedicated to patient care and career growth!

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Great communicator and multitasker, detail-oriented.
• Positive attitude and good work ethic.

Responsibilities

• Handle patient scheduling and appointments.
• Gather new patient data and track referrals.
• Act as a liaison between patients and physicians.
• Collect payments and verify insurance.
• Answer phones and schedule evaluations.

Skills

Great communicator

Multitasker

Detail-oriented

Positive attitude

Compassionate

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers is seeking a Customer Service Representative for their Plainfield location. In this vital role, you will be the first point of contact for patients, managing schedules and ensuring effective communication between them and the healthcare team.

You will handle administrative tasks, including patient data collection and insurance verification. A high school diploma and strong communication skills are required. Join a supportive team dedicated to patient care and career growth!