Client Care Specialist — Front Desk & Billing

FYZICAL Therapy & Balance Centers; Huntersville (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Advancement opportunities

Continuing education opportunities

Job summary

FYZICAL Therapy & Balance Centers in Huntersville, NC, is seeking a dedicated Customer Service Representative to join their team. In this role, you will be the patient's first and last impression as they arrive and leave the facility. You will manage front office duties and patient scheduling, working closely with patients and clinical staff to enhance their experience.

Ideal candidates possess strong communication skills, attention to detail, and a positive attitude. Join a supportive team dedicated to transforming the physical therapy industry while advancing your career.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and reliable transportation necessary.
• Excellent detail-handling and communication skills are essential.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Confirm scheduling, reminders, cancellations via phone or email.
• Manage front office duties including answering phones and emails.

Skills

Communication skills

Multitasking

Detail-oriented

Positive attitude

Integrity

Empathy towards patients

Education

High school diploma or equivalent

Tools

WebPT

Job description

FYZICAL Therapy & Balance Centers in Huntersville, NC, is seeking a dedicated Customer Service Representative to join their team. In this role, you will be the patient's first and last impression as they arrive and leave the facility. You will manage front office duties and patient scheduling, working closely with patients and clinical staff to enhance their experience.

Ideal candidates possess strong communication skills, attention to detail, and a positive attitude. Join a supportive team dedicated to transforming the physical therapy industry while advancing your career.