Patient Services Front Desk – PT Center (PTO & 401k)

Select Medical; Hoover (AL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Comprehensive health plan

401(k) retirement plan

Job summary

Select Medical operates outpatient physical therapy centers and is seeking a Patient Service Specialist in Hoover, AL. You will greet patients, register them, and guide them through visits and checkout processes, while handling scheduling and payer communications.

The role emphasizes front-desk service, appointment coordination, and coordination with insurers to ensure smooth patient experiences and accurate payments. Training and full-time hours are provided.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• Healthcare experience preferred.
• Insurance verification experience preferred.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorneys, insurance companies and translation services, and coordinate with operational leaders and business development team.
• Collect co-pays, manage payer approvals and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Select Medical operates outpatient physical therapy centers and is seeking a Patient Service Specialist in Hoover, AL. You will greet patients, register them, and guide them through visits and checkout processes, while handling scheduling and payer communications.

The role emphasizes front-desk service, appointment coordination, and coordination with insurers to ensure smooth patient experiences and accurate payments. Training and full-time hours are provided.