Compassionate Patient Scheduling & Liaison Specialist

FYZICAL Therapy & Balance Centers; Frederick (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Frederick, MD is seeking a Customer Service Representative to manage patient scheduling and facilitate communication between patients and physicians. The ideal candidate will have a high school diploma, excellent multitasking ability, and a positive attitude.

This role involves handling patient intake information, verifying insurance, and ensuring effective communication within the clinic. A valid driver's license and reliable transportation are also necessary for this position.

Qualifications

• Must have a high school diploma or equivalent.
• Valid driver's license and reliable transportation required.
• Great communicator, multitasker, and attention to detail essential.

Responsibilities

• Handle patient scheduling and appointments.
• Gather new patient data and track referrals.
• Disseminate information to patients.

Skills

Communication skills

Multitasking

Detail-oriented

Empathy

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Frederick, MD is seeking a Customer Service Representative to manage patient scheduling and facilitate communication between patients and physicians. The ideal candidate will have a high school diploma, excellent multitasking ability, and a positive attitude.

This role involves handling patient intake information, verifying insurance, and ensuring effective communication within the clinic. A valid driver's license and reliable transportation are also necessary for this position.