Patient Care Liaison & Scheduling Specialist

Fairview Hospital / Cleveland Clinic; Arlington (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Fairview Hospital / Cleveland Clinic seeks a patient liaison to ensure a seamless experience for patients, providers, and clinical staff. You will coordinate appointments, manage communications, verify insurance, and keep electronic health records up to date.

In this role, you will support care plans and guide patients through next steps, helping to optimize care coordination and ensure timely follow-up.

Qualifications

• Healthcare setting experience preferred.
• Strong attention to detail and compassionate patient care.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate appointments, referrals, and follow-up care.
• Manage patient communications and support care coordination.
• Verify insurance information and obtain/confirm authorizations as needed.
• Update and maintain accurate electronic health records.
• Support care plans by assisting with care coordination and next steps.

Skills

Detail-oriented

Compassionate

Patient-focused

Excellent communication

Interpersonal skills

Strong organizational skills

Healthcare experience

Job description

Fairview Hospital / Cleveland Clinic seeks a patient liaison to ensure a seamless experience for patients, providers, and clinical staff. You will coordinate appointments, manage communications, verify insurance, and keep electronic health records up to date.

In this role, you will support care plans and guide patients through next steps, helping to optimize care coordination and ensure timely follow-up.