Patient Care Liaison

OSF HealthCare; Alton (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

OSF HealthCare is seeking a Patient Care Liaison who will greet patients, families and visitors and assist with information and services during their stay.

The role includes registering patients, maintaining charts, documenting in the electronic health record, and assisting with transfers and transport as requested by unit staff.

Qualifications

• High school diploma or equivalent required.
• Experience in office, hospital, or administrative duties is preferred.
• Basic computer skills and ability to use electronic health records.

Responsibilities

• Greet patients, family members and visitors and provide information.
• Assist with registration, transfers and scheduling within the stay.
• Maintain patient charts and complete documentation in the EHR.
• Run errands and transport patients for unit staff as needed.

Skills

Customer service

Administrative duties

Data entry

Education

High school diploma

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $18.27 - $20.29/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

POSITION SUMMARY: A Patient Care Liaison greets and talks with patients, family members and visitors, assists them with information/services during their stay, and performs duties/tasks related to registration and transfer of patients. A Patient Care Liaison assembles and maintains patient charts, completes documentation in an electronic health record and may run errands and transport patients for patient care unit staff upon request. Duties may vary slightly by assigned unit or shift.

Qualifications

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

PREFERRED QUALIFICATIONS:

• Six or more months experience of office, hospital, administrative duties, customer service, and computer knowledge.

OSF HealthCare is an Equal Opportunity Employer.