Patient Care & Intake Coordinator

Mobility Ideal Health; Nanuet (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Mobility Ideal Health in New York, NY seeks a Patient Care Coordinator to manage daily patient intake, verify documents, collect copays, and ensure accurate EMR entries. You will answer calls, coordinate with providers, and support a smooth patient flow in a fast-paced clinic.

Ideal candidates are organized, customer-focused, and proficient with EMR systems; you will maintain HIPAA compliance, support billing, and contribute to a positive patient and team experience.

Qualifications

• Be an organized, dependable, and results-driven professional.
• Deliver excellent customer service and communication with patients and staff.
• Communicate clearly and work effectively in a team environment.
• Ability to work in a fast-paced setting while maintaining accuracy.

Responsibilities

• Manage patient check-in/out, collect copayments and balances.
• Document in EMR patient charts and ensure proper documentation.
• Answer phone calls from all sources and route inquiries appropriately.
• Obtain required documentation to properly process patient care.
• Learn and manage daily intake operations and scheduling in EMR.
• Accounts receivable support to assist billing and collections.
• Ensure HIPAA compliance and protect patient confidentiality.
• Provide reports to management on operational activities.

Skills

Organized

Customer service

Communication

Teamwork

Problem solving

Critical thinking

EMR basics

Typing speed

Under pressure

Fast-paced

Tools

OPIE EMR

Job description

Mobility Ideal Health in New York, NY seeks a Patient Care Coordinator to manage daily patient intake, verify documents, collect copays, and ensure accurate EMR entries. You will answer calls, coordinate with providers, and support a smooth patient flow in a fast-paced clinic.

Ideal candidates are organized, customer-focused, and proficient with EMR systems; you will maintain HIPAA compliance, support billing, and contribute to a positive patient and team experience.