Patient Access Coordinator I: Scheduling & Billing

Highmark Health; Village of Westfield (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

Highmark Health in New York seeks a Patient Access professional to coordinate scheduling, preregistration, and financial clearance for patients and families. You will validate demographics, verify benefits, and manage estimates and collections to ensure timely, accurate bill submission.

The role emphasizes HIPAA compliance, effective communication with physicians and payors, and delivering a positive patient experience while supporting departmental productivity and policy adherence.

Qualifications

• Minimum high school diploma or GED, or equivalent combination of education and experience.
• Experience in medical/family practice settings and/or financial services is preferred.
• Familiarity with insurance verifications and billing processes is a plus.

Responsibilities

• Completes scheduling and preregistration functions and validates patient demographic data.
• Verifies insurance information and identifies payor authorization/referral requirements.
• Calculates estimates of patient financial responsibilities and collects liabilities.
• Delivers positive patient experience and maintains relationships with patients and providers.
• Adheres to organizational policies and completes required training.

Skills

Customer service

Data entry

Medical billing

HIPAA compliance

Scheduling

Financial clearance

Education

High school diploma or GED

Tools

ADT system

Insurance verification tools

PC software

Job description

Highmark Health in New York seeks a Patient Access professional to coordinate scheduling, preregistration, and financial clearance for patients and families. You will validate demographics, verify benefits, and manage estimates and collections to ensure timely, accurate bill submission.

The role emphasizes HIPAA compliance, effective communication with physicians and payors, and delivering a positive patient experience while supporting departmental productivity and policy adherence.