Patient Care Front Office Specialist

Wellstar Health System, Inc.; Marietta (GA); On-site; USD 29,000 - 38,000; Full time

Job summary

Wellstar Health System, Inc. in Georgia is seeking a Front Office Receptionist or Specialist to greet patients, answer calls, and register and schedule appointments, ensuring smooth and friendly front-desk operations.

The role involves coordinating with clinical staff, handling non-clinical processes, checking out patients, collecting payments, and arranging follow-up visits while delivering excellent customer service.

Qualifications

• High School Diploma required.
• 1–2 years of administrative front office experience in a physician practice or health care setting.
• Previous customer service experience is required.
• Excellent communication skills are required.

Responsibilities

• Greet patients and answer incoming calls.
• Manage patient call wait times and direct calls to appropriate personnel.
• Register and schedule patient appointments as requested.
• Facilitate patient check-out and collect payments.
• Assist with follow-up appointment scheduling and provide superior customer service.

Skills

Customer service

Communication skills

Multitasking

Telephone etiquette

Team collaboration

Education

High School Diploma

Job description

Wellstar Health System, Inc. in Georgia is seeking a Front Office Receptionist or Specialist to greet patients, answer calls, and register and schedule appointments, ensuring smooth and friendly front-desk operations.

The role involves coordinating with clinical staff, handling non-clinical processes, checking out patients, collecting payments, and arranging follow-up visits while delivering excellent customer service.