Healthcare Front Desk Specialist - Patient Experience

Wellstar Medical Group, LLC; Marietta (GA); On-site; USD 34,000 - 44,000; Full time

Job summary

Wellstar Medical Group, LLC in Georgia seeks a Front Office Specialist to deliver exceptional patient service in a busy clinic. You will greet patients, register them at check-in, schedule appointments, collect co-pays, and support administrative operations.

The role requires multi-tasking, teamwork, and excellent communication in a healthcare setting. Two years of front office experience in a physician practice are preferred, along with a high school diploma.

Qualifications

• Two years of administrative front office experience in a physician practice or healthcare setting.
• Strong customer service skills and professional communication.
• Ability to multi-task in a fast-paced clinical environment.

Responsibilities

• Greet patients and guests in person or on the phone and identify self and practice.
• Register and schedule patients; verify insurance through Experion and collect paperwork.
• Collect co-pays, balances, and process payments; balance at daily close.
• Schedule follow-up appointments and send reminders.
• Coordinate with clinic staff and representatives; perform administrative tasks.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Education

High School Diploma / GED

Tools

Experion EHR

Job description

Wellstar Medical Group, LLC in Georgia seeks a Front Office Specialist to deliver exceptional patient service in a busy clinic. You will greet patients, register them at check-in, schedule appointments, collect co-pays, and support administrative operations.

The role requires multi-tasking, teamwork, and excellent communication in a healthcare setting. Two years of front office experience in a physician practice are preferred, along with a high school diploma.