Bilingual Patient Care Coordinator (Korean/English)

UnitedHealth Group; Seal Beach (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet, legal, LTC)

Employee Stock Purchase Plan

8 holidays

Job summary

UnitedHealth Group is seeking a friendly and detail-oriented front desk/medical office assistant for its Seal Beach location. You will greet patients, coordinate flow, handle intake processes, collect payments and manage appointments, while maintaining accurate medical records.

The role requires at least a High School Diploma, 1+ year of customer service and medical office experience, and proficiency with Microsoft Office. Bilingual Korean and English is required.

Qualifications

• Strong customer service skills and ability to assist patients in a medical office setting.
• Proficient data entry and basic computer skills.
• Bilingual fluency in Korean and English.

Responsibilities

• Greet patients as they arrive and coordinate patient flow.
• Assist with intake/admitting processes and document copying.
• Collect co-payments, co-insurance and deductibles; balance and receipt payments.
• Handle walk-in patients and schedule appointments; manage medical records.
• Process referrals and ensure timely scanning/filing of correspondence.

Skills

Customer service

Medical office experience

Data entry

Bilingual: Korean & English

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a friendly and detail-oriented front desk/medical office assistant for its Seal Beach location. You will greet patients, coordinate flow, handle intake processes, collect payments and manage appointments, while maintaining accurate medical records.

The role requires at least a High School Diploma, 1+ year of customer service and medical office experience, and proficiency with Microsoft Office. Bilingual Korean and English is required.