Patient Care Front Desk Specialist | Medical Receptionist

Southwoods Health; Boardman (OH); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Southwoods Health in Boardman, Ohio is seeking a patient-focused Medical Receptionist for our Pain & Spine Center. You will be the face of the practice, welcoming patients and ensuring a professional front desk experience from arrival to departure.

Responsibilities include patient registration, scheduling, collecting co-pays, verifying insurance, and coordinating with clinical staff to maintain a smooth daily flow.

Qualifikationen

• Experience: Prior medical receptionist or healthcare front-office experience is preferred.
• Proficiency in Microsoft Office applications and familiarity with basic medical terminology.
• Exceptional customer service skills, high attention to detail, and a polished, empathetic demeanor.
• Strong problem-solving skills and a cooperative, team-oriented attitude.

Aufgaben

• Patient Access: Manage the patient registration, check-in, and check-out processes efficiently.
• Financial Verification: Collect co-pays, verify insurance eligibility, and update demographic information.
• Care Scheduling: Coordinate follow-up appointments and provide clear post-visit instructions to patients.
• Communication Link: Perform telephone triage, route incoming calls, and accurately facilitate provider instructions.
• Clinical Collaboration: Work closely with clinical staff to ensure a seamless, timely patient flow throughout the day.

Kenntnisse

Front-office experience

Medical terminology

Customer service

Tools

Microsoft Office

Jobbeschreibung

Southwoods Health in Boardman, Ohio is seeking a patient-focused Medical Receptionist for our Pain & Spine Center. You will be the face of the practice, welcoming patients and ensuring a professional front desk experience from arrival to departure.

Responsibilities include patient registration, scheduling, collecting co-pays, verifying insurance, and coordinating with clinical staff to maintain a smooth daily flow.