Medical Receptionist – Orthopedics (Part-Time)

Southwoods Health; Youngstown (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Two clinic locations

Supportive team

Job summary

Southwoods Health in Youngstown and Austintown, OH is seeking a patient-focused Medical Receptionist to support our Orthopedic offices across both locations. This part-time role serves as the primary face of the practice, ensuring a welcoming, proactive, and high-quality experience from arrival.

The role involves patient registrations, co-pays, scheduling follow-ups, triage calls, and collaboration with clinical staff to maintain smooth daily operations and patient flow.

Qualifications

• Experience as a medical receptionist preferred.
• Proficiency in Microsoft Office and knowledge of medical terminology.
• Strong customer service skills and attention to detail.

Responsibilities

• Manage patient access: registration, check-in, check-out across locations.
• Collect patient co-pays and verify insurance.
• Coordinate follow-up appointments and communicate post-visit instructions clearly.
• Perform baseline telephone triage and route messages to providers.
• Collaborate with clinical staff to maintain efficient patient flow.

Skills

Medical receptionist experience

Microsoft Office

Medical terminology knowledge

Customer service

Attention to detail

Team-oriented

Education

No degree specified

Tools

Microsoft Office Suite

Job description

(Dual-Site Role)

Company:

Southwoods Health

Locations:

Youngstown, OH & Austintown, OH

Status:

Part-Time (25.5 hours per week)

Position Overview

Southwoods Health is seeking a patient-focused, professional Medical Receptionist to support our Orthopedic offices in Youngstown and Austintown. Serving as the primary face of our practice across both locations, this role is essential in ensuring that every patient receives a welcoming, proactive, and high-quality experience from the moment they arrive.

Schedule

• Weekly Hours: 25.5 hours per week
• Shift Times: 7:30 AM – 4:30 PM
• Days Required: Monday, Wednesday, and Thursday (Note: Tuesdays and Fridays off)

Key Responsibilities

• Patient Access: Seamlessly manage patient registration, check-in, and check-out processes across locations.
• Financial Administration: Securely collect patient co-pays and perform routine insurance verifications.
• Scheduling Coordination: Coordinate and schedule essential follow-up appointments and clearly communicate post-visit instructions.
• Communication & Triage: Perform baseline telephone triage, route messages efficiently, and facilitate provider-led patient instructions.
• Clinical Collaboration: Partner closely with clinical staff to optimize daily schedules and maintain a seamless, efficient patient flow.

Qualifications

• Experience: Prior experience working as a medical receptionist is highly preferred.
• Technical Skills: Proficiency in the Microsoft Office Suite and a strong foundational knowledge of medical terminology.
• Core Traits: Exceptional customer service skills, a highly professional demeanor, and strict attention to detail.
• Professional Aptitude: Strong problem-solving abilities paired with a cooperative, team-oriented mindset.

About Us

At Southwoods Health, it’s not just about the treatment, but how you’re treated. We invite you to join a locally owned and operated network that prioritizes clinical quality, professional integrity, and compassionate care.

#SWH