Patient Access & Front Desk Specialist (Medical)

CommonSpirit Health; Redding (CA); Vor Ort; USD 34.000 - 37.000; Vollzeit

Zusammenfassung

Dignity Health Medical Foundation in California seeks a Medical Office Representative to be the first point of contact for patients, physicians, and visitors. You will manage calls, collect demographics and insurance details, verify eligibility, and schedule appointments using the clinic’s electronic management system.

Strong customer service and empathy are essential for daily operations. Responsibilities include communicating messages clearly, maintaining accuracy in records, and supporting

Qualifikationen

• Six (6) months experience in outpatient setting as Medical Office Receptionist preferred or equivalent in a high-volume customer service role.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Ability to keyboard and use standard office equipment and software.

Aufgaben

• Greet patients, physicians and visitors and serve as the primary phone contact for the clinic.
• Collect and update demographics and insurance information; verify health plan eligibility.
• Schedule appointments using the electronic practice management system; communicate messages clearly.

Kenntnisse

Customer service

Communication

Multitasking

Ausbildung

High School diploma

Tools

Electronic practice management system

Jobbeschreibung

Dignity Health Medical Foundation in California seeks a Medical Office Representative to be the first point of contact for patients, physicians, and visitors. You will manage calls, collect demographics and insurance details, verify eligibility, and schedule appointments using the clinic’s electronic management system.

Strong customer service and empathy are essential for daily operations. Responsibilities include communicating messages clearly, maintaining accuracy in records, and supporting