Patient Care Front Desk Specialist

Beth Israel Lahey Health; Wellesley (MA); Vor Ort; USD 29.000 - 39.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health is seeking a dedicated patient access professional to greet patients, manage check-in/check-out, schedule appointments, and ensure accurate registration and billing support. You will serve as a central point of contact, coordinating with clinicians and staff to maintain smooth practice operations.

Ideal candidates bring 1–3 years of related experience, strong English communication skills, and familiarity with MS Office; healthcare setting preferred.

Qualifikationen

• High School diploma or GED required.
• Certificate in Medical Administration preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.

Aufgaben

• Greet patients and visitors with courtesy and privacy; provide information and directions.
• Perform check-in, registration, scheduling, demographic and fiscal data entry; collect co-payments.
• Schedule, reschedule, and cancel appointments; obtain and enter referrals.
• Coordinate flow; act as liaison between patients and staff to ensure service delivery.
• May facilitate billing functions and participate in small projects under supervision.

Kenntnisse

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Ausbildung

High School diploma or GED

Medical Admin Assistant Cert

Tools

Outlook

Word

Excel

PowerPoint

Access

Jobbeschreibung

Beth Israel Lahey Health is seeking a dedicated patient access professional to greet patients, manage check-in/check-out, schedule appointments, and ensure accurate registration and billing support. You will serve as a central point of contact, coordinating with clinicians and staff to maintain smooth practice operations.

Ideal candidates bring 1–3 years of related experience, strong English communication skills, and familiarity with MS Office; healthcare setting preferred.