Patient Care & Front Desk Specialist

Astera Cancer Care; Upper Marlboro (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Tuition reimbursement

Corporate discounts

Job summary

United Urology Group seeks a Clinical Patient Support Representative to combine medical assisting and front desk duties. You will support clinicians, manage patient data in EHR, and assist with scheduling, billing, and patient flow.

This role requires strong customer service, HIPAA compliance, and the ability to work with a multidisciplinary team in a fast-paced setting. Travel to additional sites may be required.

Qualifications

• Minimum High School Diploma or GED.
• 5+ years front office and clinical experience, preferably in Urology.
• Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.

Responsibilities

• Assist healthcare providers with patient examinations and procedures.
• Prepares examination rooms, ensuring they are clean and well-organized.
• Record patient medical history and vital signs accurately.
• Verify insurance coverage and assist patients with billing questions.
• Schedule appointments and assist with the scheduling of any additional testing directed by the physician.
• Review patient demographics and enter information into Practice Management and EHR.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Education

High School diploma or GED

Tools

Practice Management

EHR

Ntierprise

Phreesia

EMR

Job description

United Urology Group seeks a Clinical Patient Support Representative to combine medical assisting and front desk duties. You will support clinicians, manage patient data in EHR, and assist with scheduling, billing, and patient flow.

This role requires strong customer service, HIPAA compliance, and the ability to work with a multidisciplinary team in a fast-paced setting. Travel to additional sites may be required.