Patient Care Front Desk Coordinator

Astera Cancer Care; Lakewood, Northern (CO, KY); Hybrid; USD 52,349,000 - 60,174,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Job summary

United Urology Group is seeking a Front Desk Receptionist to provide superb patient and staff service in a fast-paced medical office. You will manage check-ins, scheduling, payments, and essential documentation while upholding a caring, professional demeanor.

Responsibilities include verifying patient information, entering data into Practice Management and EHR, and coordinating referrals. Travel to other sites within a reasonable region is required. Full-time, day hours with competitive pay.

Qualifications

• Minimum high school diploma or GED.
• At least 2 years front office experience, preferably in a medical setting.
• 1–2 years of customer service experience.
• Excellent customer service and strong communication.
• HIPAA compliance across all duties.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with testing as directed by physicians.
• Ensure all required patient paperwork is compiled for the day.
• Collect co-pays and past balances and enter them into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver's license and insurance cards into Ntierprise.
• Obtain referrals, scan and link to appointments in PM/EHR.
• Reconcile daily payment batches and report to Site Manager.
• Schedule follow-up procedures and coordinate ASC cases.
• Assist patients with Phreesia registrations and travel to other sites when needed.

Skills

Customer service

Attention to detail

Communication

HIPAA compliance

Multitasking

Problem-solving

Typing 40 wpm

Education

High School Diploma or GED

Tools

Practice Management software

EHR systems

Ntierprise

Job description

United Urology Group is seeking a Front Desk Receptionist to provide superb patient and staff service in a fast-paced medical office. You will manage check-ins, scheduling, payments, and essential documentation while upholding a caring, professional demeanor.

Responsibilities include verifying patient information, entering data into Practice Management and EHR, and coordinating referrals. Travel to other sites within a reasonable region is required. Full-time, day hours with competitive pay.