Patient Concierge & Front Desk — Multi-site Medical Office

United Urology Group; Lone Tree (CO); On-site; USD 24,796 - 28,929; Full time

Job summary

United Urology Group seeks a friendly Front Desk Receptionist to provide superb patient and staff service and support the office with minimal supervision. Responsibilities include scheduling appointments, collecting co-pays, updating demographics in Practice Management and EHR, and coordinating referrals and tests.

Travel to other local sites is part of the role. Candidates should have a High School diploma and 2 years of front office experience, preferably in a medical setting, plus strong

Qualifications

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with additional testing as directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver's license and insurance cards into Ntierprise.
• Obtain, scan, and link referrals to the day's appointment in Practice Management.
• Reconcile payment batches at end of day and report to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Front desk skills

Customer service

Education

High School diploma

Tools

Practice Management

EHR

Job description

United Urology Group seeks a friendly Front Desk Receptionist to provide superb patient and staff service and support the office with minimal supervision. Responsibilities include scheduling appointments, collecting co-pays, updating demographics in Practice Management and EHR, and coordinating referrals and tests.

Travel to other local sites is part of the role. Candidates should have a High School diploma and 2 years of front office experience, preferably in a medical setting, plus strong