Ambulatory Front Desk & Admin Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office, handling front desk functions, scheduling and patient registration. The role focuses on delivering a positive patient experience and coordinating care with the team.

The position requires strong communication, multitasking ability and reliability, with the potential for travel between locations and proficiency in MS Office and Google Suite.

Qualifications

• High School diploma, GED, or equivalent; related experience preferred.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment while staying professional.
• Ability to handle competing priorities and manage time efficiently.
• Must be able to travel to various locations and have reliable transportation.
• Proficient in Microsoft Office and Google Suite.
• Excellent written and verbal communication skills.
• Associates Degree preferred.
• Minimum 1 year experience in a physician practice or hospital setting.
• EMR/EHR experience.
• Prior clerical training or knowledge.

Responsibilities

• Perform front desk functions in the ambulatory setting.
• Support the care team to ensure patient satisfaction and smooth check-in/check-out.
• Assist with scheduling, registration and post-visit follow-ups.

Skills

Customer service

Communication skills

Time management

Education

High School Diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office, handling front desk functions, scheduling and patient registration. The role focuses on delivering a positive patient experience and coordinating care with the team.

The position requires strong communication, multitasking ability and reliability, with the potential for travel between locations and proficiency in MS Office and Google Suite.