Patient Care Front Desk Specialist

CommonSpirit Health; Omaha, Northern (NE, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

CommonSpirit Health in Omaha seeks a Clinic Receptionist to be the welcoming heart of the clinic, handling patient check-in, scheduling, and front-desk operations to support smooth, patient-centered care.

You will manage appointments, collect copays and verify insurance information, while coordinating with care teams to ensure patients understand next steps and feel cared for. Strong interpersonal skills and reliability are essential for this on-site role.

Qualifications

• One year of customer service experience, clerical, or business-related experience.
• Strong interpersonal and communication skills, with compassionate patient interaction.

Responsibilities

• Check-in patients and complete paperwork to ensure efficient admitting.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments per office guidelines.
• Collect patient information, copays, and deductibles.
• Copy/scan patient documents into the electronic medical record.
• Prepare patient charts for appointments with complete information.

Skills

Customer service

EMR software

Interpersonal communication

Tools

Electronic Medical Records (EMR)

Job description

CommonSpirit Health in Omaha seeks a Clinic Receptionist to be the welcoming heart of the clinic, handling patient check-in, scheduling, and front-desk operations to support smooth, patient-centered care.

You will manage appointments, collect copays and verify insurance information, while coordinating with care teams to ensure patients understand next steps and feel cared for. Strong interpersonal skills and reliability are essential for this on-site role.