Compassionate Clinic Receptionist — Patient Care & Admin

Catholic Health Initiatives; Lincoln (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in Lincoln, Nebraska seeks a Clinic Receptionist to be the welcoming heart of the clinic, ensuring a calm and efficient patient journey from check-in through care instructions. You will manage patient reception, coordinate administrative tasks, collect insurance information and copays, schedule appointments, and copy/scan documents into the EMR to keep records complete.

Ideal candidates have at least one year of customer service or clerical experience, a compassionate demeanor,

Qualifications

• One year of customer service, clerical, or business-related experience.
• None, upon hire.

Responsibilities

• Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hardcopy materials into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Skills

Customer service

Clerical

Communication

Education

No degree required

Tools

EMR (Electronic Medical Records)

Job description

CHI Health Clinic in Lincoln, Nebraska seeks a Clinic Receptionist to be the welcoming heart of the clinic, ensuring a calm and efficient patient journey from check-in through care instructions. You will manage patient reception, coordinate administrative tasks, collect insurance information and copays, schedule appointments, and copy/scan documents into the EMR to keep records complete.

Ideal candidates have at least one year of customer service or clerical experience, a compassionate demeanor,