Clinic Receptionist

CommonSpirit Health; Omaha, Northern (NE, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

CommonSpirit Health in Omaha seeks a Clinic Receptionist to be the welcoming heart of the clinic, handling patient check-in, scheduling, and front-desk operations to support smooth, patient-centered care.

You will manage appointments, collect copays and verify insurance information, while coordinating with care teams to ensure patients understand next steps and feel cared for. Strong interpersonal skills and reliability are essential for this on-site role.

Qualifications

• One year of customer service experience, clerical, or business-related experience.
• Strong interpersonal and communication skills, with compassionate patient interaction.

Responsibilities

• Check-in patients and complete paperwork to ensure efficient admitting.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments per office guidelines.
• Collect patient information, copays, and deductibles.
• Copy/scan patient documents into the electronic medical record.
• Prepare patient charts for appointments with complete information.

Skills

Customer service

EMR software

Interpersonal communication

Tools

Electronic Medical Records (EMR)

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Schedule: Monday - Friday 8:00a to 4:30p

Location

16101 EVANS ST

OMAHA,Nebraska68116

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.