Clinic Receptionist

CHI; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in Omaha, NE is seeking a Clinic Receptionist to greet patients and manage front-desk operations with compassion and professionalism.

You will handle patient check-in, scheduling, insurance information collection, and EMR documentation, ensuring accurate records and smooth visits for every patient journey.

The role emphasizes outstanding interpersonal skills, proficiency with clinic technologies, and a patient-centered approach to support efficient, high-quality care.

Qualifications

• One year of customer service experience, clerical, or business-related experience

Responsibilities

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Skills

Customer service

Job description

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Schedule: Monday - Friday 8:00a to 4:30p

Location

16101 EVANS ST

OMAHA, Nebraska 68116

Required

Job Requirements

• One year of customer service experience, clerical, or business-related experience

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$15.67 - $22.14 /hour