Patient Care Front Desk Specialist

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Mooresville (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

medical

dental

vision

AD&D

short and long-term disability

life insurance

401k retirement savings with employer=

paid parental leave

paid time off

holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Mooresville, NC is seeking a Practice Coordinator to manage front office daily activities and deliver quality customer service to in-person and telehealth patients and clinicians.

The role emphasizes strong communication, HIPAA compliance, and coordination with clinicians to maintain accurate schedules and paperwork.

Starting pay is $20.25 per hour with quarterly bonus potential, and benefits include medical, dental, vision, and a comprehensive benefits package.

Qualifications

• High School diploma required; college degree preferred.
• Experience in healthcare operations or front desk roles is a plus.
• Excellent communication and patient service abilities.

Responsibilities

• Manage front desk daily operations and patient check-in/out.
• Ensure quality customer service for in-person and remote patients.
• Coordinate with clinicians to support schedules and paperwork.
• Handle billing-related inquiries and payment processing.
• Maintain a clean and welcoming reception area.

Skills

Multitasking

Communication skills

Teamwork

Microsoft Office

EMR systems

Education

High School Diploma or equivalent

Associates or Bachelor's degree preferred

Tools

Microsoft Office

EMR software

Job description

LifeStance Health in Mooresville, NC is seeking a Practice Coordinator to manage front office daily activities and deliver quality customer service to in-person and telehealth patients and clinicians.

The role emphasizes strong communication, HIPAA compliance, and coordination with clinicians to maintain accurate schedules and paperwork.

Starting pay is $20.25 per hour with quarterly bonus potential, and benefits include medical, dental, vision, and a comprehensive benefits package.