Patient Care Front Desk Specialist

Saint Agnes Medical Center; Fresno (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Saint Agnes Medical Center in Fresno, CA is seeking a Front Office Representative to serve as the first contact for patients. You will greet visitors, answer phones, and direct inquiries with courtesy, contributing to a positive patient experience.

The role requires strong computer skills, familiarity with medical terminology, and the ability to multitask in a fast-paced environment while collaborating with clinical and administrative staff to ensure smooth patient flow.

Qualifications

• High school diploma or equivalent is required.
• Two years of prior experience as a health care front office assistant/receptionist is preferred.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Attention to detail, ability to multi-task and flexibility is required.
• Strong computer skills with experience and proficiency with medical systems is required.
• Ability to operate general office business machines (fax, copiers, etc.) is required.
• Strong multi-tasking, planning and organization skills and ability to work independently as well as within a team is required.
• Knowledge of Medical Terminology is preferred.

Responsibilities

• Serve as the first point of contact for patients via phone and in person.
• Provide excellent customer service and facilitate smooth patient flow.
• Collaborate with clinical and service staff to support direct patient services.

Skills

Attention to detail

Multi-tasking

Customer service

Teamwork

Communication skills

Education

High school diploma or equivalent

Tools

Medical software systems

Office equipment

Job description

Saint Agnes Medical Center in Fresno, CA is seeking a Front Office Representative to serve as the first contact for patients. You will greet visitors, answer phones, and direct inquiries with courtesy, contributing to a positive patient experience.

The role requires strong computer skills, familiarity with medical terminology, and the ability to multitask in a fast-paced environment while collaborating with clinical and administrative staff to ensure smooth patient flow.