Patient Care Front Desk Specialist

Silversmith Capital Partners; Charleston (SC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability

Life Insurance

401k Match

Parental Leave

Paid Time Off

Holiday Pay

EAP

Job summary

LifeStance Health is hiring a Medical Office Receptionist in Charleston to manage front desk operations and provide exceptional service for in-person and remote patients. The role starts at $20.25/hour with potential quarterly incentives and requires strong communication and HIPAA-compliant practices.

Responsibilities include greeting patients, checking them in/out, handling billing inquiries, and supporting telehealth access.

Qualifications

• High School diploma or equivalent required.
• 1+ years of healthcare operations or customer service experience preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Greet patients and check-in/out in a courteous manner.
• Manage front desk duties and patient queues.
• Assist patients with billing questions and payments.
• Provide telehealth support and Patient Portal troubleshooting.
• Coordinate with clinicians and support staff to ensure smooth schedules.

Skills

Multitasking

Communication

Microsoft Office

HIPAA

Education

High School Diploma or equivalent

Associates/Bachelors preferred

Tools

EMR systems

Office software

Job description

LifeStance Health is hiring a Medical Office Receptionist in Charleston to manage front desk operations and provide exceptional service for in-person and remote patients. The role starts at $20.25/hour with potential quarterly incentives and requires strong communication and HIPAA-compliant practices.

Responsibilities include greeting patients, checking them in/out, handling billing inquiries, and supporting telehealth access.