Healthcare Front Desk Specialist

Gavroche; Worcester (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k match

Tuition assistance with Purdue Global

Discounts on services

Job summary

ConvenientMD is seeking a Medical Receptionist to be the first friendly face in our clinics. You will register patients, collect payments, answer calls, and coordinate with the clinical team to ensure timely patient care.

You’ll navigate multiple software systems to follow HIPAA-compliant protocols and support referral scheduling. Ideal candidates have a high school diploma, strong communication, and organizational skills.

Qualifications

• High School Diploma or GED required.
• Proactive communicator with strong verbal and written skills.
• Proficient with Microsoft Office and EMR systems.
• Ability to maintain HIPAA privacy and handle sensitive information.

Responsibilities

• Greet patients and visitors and register them accurately.
• Assist with insurance/billing inquiries and payment collection.
• Coordinate with clinical staff to ensure smooth patient flow.
• Manage front desk operations and multi-software navigation.

Skills

Patient interaction

Communication skills

Attention to detail

Team player

Tech savvy

Organizational skills

Analytical skills

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

ConvenientMD is seeking a Medical Receptionist to be the first friendly face in our clinics. You will register patients, collect payments, answer calls, and coordinate with the clinical team to ensure timely patient care.

You’ll navigate multiple software systems to follow HIPAA-compliant protocols and support referral scheduling. Ideal candidates have a high school diploma, strong communication, and organizational skills.