Patient Care Front Desk Specialist

VieMed; Alabama; Vor Ort; USD 19.000 - 23.000; Vollzeit

Zusammenfassung

VieMed in Alabama is seeking a Customer Service Associate to greet walk-in patients, listen to their needs, and provide tailored recommendations to ensure a positive experience on the retail floor.

You will collaborate with the Patient Care Technician team, document notes, enter patient demographics into the Brightree system, keep the showroom organized, and support the overall efficiency of the operations.

Qualifikationen

• Experience in retail or healthcare customer service.
• Ability to enter data accurately into patient management systems.

Aufgaben

• Greet and assist walk-in patients on the retail floor, listening to their needs and offering tailored recommendations.
• Maintain a welcoming and organized showroom to promote a positive first impression.
• Collaborate with the Patient Care Technician (PCT) team to manage incoming calls and note-taking for follow-ups.
• Input customer demographic information into the Brightree system for new walk-in patients with accuracy and timeliness.
• Assist with additional tasks to support team efficiency and a positive work environment.

Kenntnisse

Customer service

Communication

Data entry

Team collaboration

Tools

Brightree

Jobbeschreibung

VieMed in Alabama is seeking a Customer Service Associate to greet walk-in patients, listen to their needs, and provide tailored recommendations to ensure a positive experience on the retail floor.

You will collaborate with the Patient Care Technician team, document notes, enter patient demographics into the Brightree system, keep the showroom organized, and support the overall efficiency of the operations.