Patient Care & Data Entry Concierge
VieMed Healthcare
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Job summary
VieMed Healthcare is seeking a friendly Customer Service Associate to greet and assist walk-in patients on the retail floor, actively listening to their needs and offering tailored recommendations to ensure a positive experience.
You will collaborate with the Patient Care Technician team, manage incoming calls, and take thorough notes to ensure inquiries are addressed and followed up. Accurate data entry into the Brightree system for new patients enables smooth registration and service.
Job description
VieMed Healthcare is seeking a friendly Customer Service Associate to greet and assist walk-in patients on the retail floor, actively listening to their needs and offering tailored recommendations to ensure a positive experience.
You will collaborate with the Patient Care Technician team, manage incoming calls, and take thorough notes to ensure inquiries are addressed and followed up. Accurate data entry into the Brightree system for new patients enables smooth registration and service.
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