Neurology Front Desk Specialist: Patient Care & Scheduling

Hackensack Meridian Health; Paramus (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front-desk and administrative duties for ambulatory care settings. You will check-in/out patients, collect payments, verify demographics and insurance, and support EMR data entry to ensure smooth clinic operations.

The role emphasizes excellent customer service, accurate documentation, and seamless coordination with care teams across multiple locations, with responsibilities including scheduling support and patient

Qualifications

• High school diploma or GED required; associate degree preferred.
• At least 1 year of customer-facing experience in a fast-paced environment.
• Ability to manage multiple tasks while remaining professional and calm.

Responsibilities

• Greet and check in/out patients; verify demographics and insurance.
• Collect copays and balances; ensure referrals and paperwork are complete.
• Enter data into EMR accurately; assist patients with self-service tools.
• Support scheduling, cancellation handling and front-end operations.
• Maintain confidentiality and coordinate with Practice Manager as needed.

Skills

Customer service

Multitasking

Time management

Communication skills

Professionalism

Travel willingness

Education

High School diploma or GED

Associates Degree (preferred)

Tools

EMR/EHR

Microsoft Office / Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front-desk and administrative duties for ambulatory care settings. You will check-in/out patients, collect payments, verify demographics and insurance, and support EMR data entry to ensure smooth clinic operations.

The role emphasizes excellent customer service, accurate documentation, and seamless coordination with care teams across multiple locations, with responsibilities including scheduling support and patient