Patient Services Lead: Front Desk & Scheduling

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; United States; On-site; USD 29,000 - 48,000; Full time

Job summary

Brown Health Medical Group Primary Care is seeking a front office coordinator to support daily patient registrations, scheduling, and insurance verification at our Providence, RI location.

The role emphasizes courteous patient service, accurate data entry, and adherence to quality measures in a busy primary care setting. F/T schedule typically Monday through Friday, with day shifts and standard office hours.

Qualifications

• Experience coordinating front desk operations and patient flow.
• Ability to verify insurance information and assist with registration.

Responsibilities

• Coordinates patient registration, scheduling, insurance verification, and front desk staff coverage.
• Promotes continuous quality improvement in patient services and practice workflow.
• Responsible for front desk work allocation, training and problem resolution.
• Answers phones, schedules appointments, checks patients in/out, coordinates referrals.

Skills

Front desk operations

Customer service

Scheduling & coordination

Insurance verification

Job description

Brown Health Medical Group Primary Care is seeking a front office coordinator to support daily patient registrations, scheduling, and insurance verification at our Providence, RI location.

The role emphasizes courteous patient service, accurate data entry, and adherence to quality measures in a busy primary care setting. F/T schedule typically Monday through Friday, with day shifts and standard office hours.