Patient Care Front Desk Coordinator — Optical Center

Shopko Optical; Piqua (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical is seeking a friendly, detail-oriented front desk teammate to support the Optical center team in Ohio. You will greet patients, answer calls, book appointments, and help manage patient files, while assisting with billing processes and records.

The role emphasizes excellent customer service, multi-tasking, and teamwork to ensure a smooth patient experience in the center.

Qualifications

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Other duties as assigned.
• Confirm appointments.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Excellent organizational skills

Solid interpersonal relationship

Able to handle multiple customer Inter

Basic computer skills

Education

High School Diploma or equivalent

Tools

Personal computer

Telephone

Fax machine

Copier

Job description

Shopko Optical is seeking a friendly, detail-oriented front desk teammate to support the Optical center team in Ohio. You will greet patients, answer calls, book appointments, and help manage patient files, while assisting with billing processes and records.

The role emphasizes excellent customer service, multi-tasking, and teamwork to ensure a smooth patient experience in the center.