Optometric Front Desk & Patient Care Specialist

Optometric Management Group LLC; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Supplemental insurance

Job summary

Optometric Management Group LLC in Cincinnati, OH is seeking a Front Desk Receptionist/Optometric Technician to deliver outstanding patient service. This non-exempt, full-time role supports front desk operations and optical sales, greeting patients, handling check-ins, scheduling, and basic patient testing in a fast-paced clinic.

The ideal candidate has strong customer service, clear communication, multitasking ability, and basic computer skills to maintain records and process payments, with

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and professional appearance.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.
• Prepare patients for examinations by obtaining medical history and performing preliminary testing.
• Assist the doctor during patient exams as needed.
• Clean, sanitize, and restock exam rooms between patients.
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.).
• Provide outstanding customer service and patient support.
• Ensure compliance with office procedures and healthcare standards.

Skills

Medical office experience

Customer service

Multitasking

Communication

Computer skills

Attention to detail

Professional appearance

Job description

Optometric Management Group LLC in Cincinnati, OH is seeking a Front Desk Receptionist/Optometric Technician to deliver outstanding patient service. This non-exempt, full-time role supports front desk operations and optical sales, greeting patients, handling check-ins, scheduling, and basic patient testing in a fast-paced clinic.

The ideal candidate has strong customer service, clear communication, multitasking ability, and basic computer skills to maintain records and process payments, with