Front Desk Coordinator – Optical/Medical Office

Eyeland Optical Centers; South Whitehall Township (PA); On-site; USD 30,000 - 36,000; Full time

Job summary

Eyeland Optical Centers is seeking a Front Desk Receptionist with an optical or medical background. The role involves greeting patients, handling calls, and scheduling appointments in a fast-paced optical retail office.

You will verify patient information, assist with paperwork, and perform routine clerical duties while maintaining a courteous, professional demeanor. The candidate should be reliable, punctual, and able to work Saturdays and some nights.

Qualifications

• Requires related experience in Optical or Medical fields.
• Knowledge of vision and/or medical insurance is preferred.
• High School Diploma or GED is required.
• Strong written and verbal communication skills are essential.
• Must be computer literate and proficient with standard office software.

Responsibilities

• Greet patients in person or on the phone.
• Schedule patient appointments.
• Assist patients according to established protocols.
• Ensure patient information is accurate.
• Call and confirm appointments.
• Pull and complete information on patient files.
• Perform various clerical duties and answer phones.

Skills

Multitasking

People skills

Communication skills

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Eyeland Optical Centers is seeking a Front Desk Receptionist with an optical or medical background. The role involves greeting patients, handling calls, and scheduling appointments in a fast-paced optical retail office.

You will verify patient information, assist with paperwork, and perform routine clerical duties while maintaining a courteous, professional demeanor. The candidate should be reliable, punctual, and able to work Saturdays and some nights.