Front Desk & Office Assistant - Patient Services

Shopko Optical; Duluth (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Advancement opportunities

Vacation pay

Volunteer pay and holidays

Personal day

Sick leave

Health & wellbeing benefits

EAP

Training & certification

Recognition program

Job summary

Shopko Optical is seeking an Office Assistant to support the optical center team in Duluth, MN. You will greet patients, answer calls, book appointments, manage patient files, and assist with tasks not affecting a patient's vision.

The role offers competitive wages, advancement opportunities, PTO, sick leave, and a comprehensive benefits package including health, dental, and vision coverage. On-the-job training and certification are provided to teammates.

Qualifications

• High School Diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills required.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills.
• Attention to detail and follow-through.
• Strong interpersonal skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone professionally.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

High School Diploma

Office experience

Basic computer skills

Multitasking

Organizational skills

Attention to detail

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Shopko Optical is seeking an Office Assistant to support the optical center team in Duluth, MN. You will greet patients, answer calls, book appointments, manage patient files, and assist with tasks not affecting a patient's vision.

The role offers competitive wages, advancement opportunities, PTO, sick leave, and a comprehensive benefits package including health, dental, and vision coverage. On-the-job training and certification are provided to teammates.