Patient Care Front Desk Coordinator (Medical & Telehealth)

Transformations Care Network; Cambridge (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Low-cost virtual care

Dependent and domestic partner cover

401K

Job summary

Northeast Health Services, part of Transformations Care Network, is seeking a Patient Care and Site Coordinator (Front Office Medical Receptionist) in Kendall Square, MA. You will be the welcoming first face for clients, handling check-ins, calls, scheduling, and basic insurance processing, while upholding a patient-centered clinic atmosphere.

The role offers a comprehensive benefit package and opportunities for training, including potential TMS-related duties, with competitive hourly

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• CPR certification (or willingness to obtain).

Responsibilities

• Greet and check clients in, ensuring a friendly and professional experience.
• Handle phone calls and maintain effective communication.
• Manage insurance processes with attention to detail for smooth experiences.
• Provide administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services and digital access for clients.
• Collaborate with the team to maintain a culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and assist in training new staff.
• Maintain a professional demeanor contributing to the clinic's positive environment.

Skills

Effective communication

Client-focused approach

Team collaboration

Adaptability in fast-paced settings

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Northeast Health Services, part of Transformations Care Network, is seeking a Patient Care and Site Coordinator (Front Office Medical Receptionist) in Kendall Square, MA. You will be the welcoming first face for clients, handling check-ins, calls, scheduling, and basic insurance processing, while upholding a patient-centered clinic atmosphere.

The role offers a comprehensive benefit package and opportunities for training, including potential TMS-related duties, with competitive hourly